Refund & Return Policy

Effective Date: March 1, 2025

At Shai Boutique, we take great care in ensuring the quality of our products. Due to the nature of our items, all sales are final.

1. No Refunds & No Returns

  • We do not accept returns or offer refunds on any purchases.
  • Once an order is placed and processed, it cannot be canceled or modified.
  • Please review your order carefully before completing your purchase.

2. Exceptions

Refunds or exchanges will only be considered in the rare case of:

  • A damaged or defective item upon arrival.
  • An incorrect item received due to an error on our part.

To report a damaged or incorrect item, please contact us within 24 hours of delivery at sales@shaiboutique.com with your order number and clear photos of the product.

3. Contact Us

For any questions regarding this policy, reach out to us at:

📧 Email: sales@shaiboutique.com
📞 Phone: +1 (647) 783-9964 | +1 (647) 770-1413

Thank you for shopping with Shai Boutique!